How do I exchange my order?

Please email customerservice@etienneaigner.com for instructions on how to start an exchange.

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by our team, you'll get your refund typically within 48 hours.

What items are returnable?

• Items purchased in the last 21 days.

What items are non-refundable?

• Items marked as final sale.
• Free gifts or promotional items with retail value.